Broadlands Park Frequently Asked Questions

Frequently Asked Questions

Q. What trainning do your staff have?

A. All staff are carefully selected by Sue Hollyman who is a Registered General Nurse (R.G.N.), and with two other members of staff a qualified N.V.Q. Assessor, which allows for in-house training of staff.

A training programme is in progress in the Home, for all the care assistants, including drug administration, first aid, food hygiene and N.V.Q. qualifications.

All staff are encouraged to attend lectures and study days outside the home. We also have a bereavement counsellor who has time to listen to staff, relatives and residents.

Q. Are the meals served at set times? Can I have breakfast in bed on a Sunday?

A. Of course you can have breakfast in bed! Meals are at set times see schedule below. All diets can be catered for vegetarian, diabetic, low calorie etc.

Due to the size of the home we are able to get to know our Residents likes and dislikes, so we can offer alternatives when required.

7.30am	Cup of tea & biscuits in bed.
8.30am	Breakfast in bed (if requested)
9.00am	Breakfast (in the dining room): cereals, porridge, toast. Full 'Cooked on Sunday.
10.30am	Morning coffee.
1.OOpm	Lunch: Home cooking: roasts, fish & chips, stews.
3.30pm	Afternoon tea & cakes.
6.00pm	High tea - soup & rolls - Smoked fish - Sandwiches. Always a choice available.
8.00pm+	Milky drink. Ovaltine, chocolate etc.

Q. I like having my hair done reqularly is their a local hairdresser?

A. A local hairdresser visits weekly, costing around £3.00 for a shampoo and set or there is a salon in Acle.

Q. I am an avid reader is there a local library and can I get a daily paper?

A. We have a selection of large print books, and the mobile library will visit on request. There is a 'house daily paper', if you would like your own daily paper or periodical these can be delivered and will be charged for separately.

Q. How is laundry delt with?

A. We do all the laundry here, but we do ask relatives to mark clothes with names (initials) prior to arrival, and on any articles brought in subsequently. It would also be appreciated if family launders any clothes that cannot go in a tumble drier.

Q Is it possible to have my own pictures on the wall in my room?

A. We encourage residents to bring in articles of furniture and things from home. Pictures for the wall, counterpanes for their beds etc.

Q. I couldn't bear to leave my pet cat behind could he come too?

A. We have at the moment 2 dogs of our own, 2 resident's dogs and 2 cats. If you would like to come in with your cat, we will endeavour to accommodate it if at all possible.